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Retail on-line in Poland 2007 Development forecasts for 2007-2009

September 2007
Pages: 93
Delivery: PDF


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PMR's retail publications give me detailed insight into retail developments in Poland, even concerning 'minor' developments. It is the most informative English-language resource that I have found. General Manager, Royal Ahold, The Netherlands
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PMR provides a good service and is always open to discussion. All reports are well structured & are always on time. Member of the Managment Board, SCA Hygiene Products
Our experience with PMR is a positive one. The retail reports they have are accurate and to the point, handling the important issues. With their newsletter you are kept updated on the short term as well. We very much appreciate their accurately informing us about available reports by regular contact, without being obtrusive. European Marketing Research Manager, international retail company
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PMR's analysts understand our needs well and the standard of their service has always fully met our expectations. We are looking forward to cooperating with PMR in the future as well. Senior Trade and Investment Adviser, British Embassy in Warsaw

In PMR's latest release, Retail on-line in Poland 2007, we delve into the intricacies of a rapidly evolving and popular market segment. It provides an in-depth description of each sector, including the size, value and adoption rate of consumer e-commerce in Poland as well as development prospects for 2007-2009. Profiles of leading operators are also in the report.

Conducted with PMR's proprietary MarketInsight methodology against a backdrop of the legal, business, social and economic environment, the report demonstrates observations of ongoing trends and influences. In short, it offers insightful understanding of the market in real, operational terms. Especially noteworthy are developments in the sectors of grocery and consumer electronics, two of the leading market drivers.

An essential read for:

  • top managers and strategic planners of retail companies already operating or considering on-line retail sales in the Polish market;
  • logistics and back end support firms related to retailing
  • e-commerce solution providers, web developers and systems integration agencies
  • financial institutions especially those involved in internet fund transfers and payment gateways
  • legal and consulting companies involved in internet retailing.

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  1. Methodology

  2. Executive summary

  3. Social, economic, business and legal environment of retail on-line

    • Internet user and e-consumer profile
      • Household internet access
      • Popularity of e-commerce in Poland
      • Internet users and e-consumers by place of residence
      • E-consumers by age
      • Internet users and e-consumers by sex
      • E-consumers by income
      • Average spending on on-line shopping
      • Shopping preferences of e-consumers
    • Business environment of on-line retail
      • Payment methods
      • Bank transfers
      • Pay-per-link
      • Payments through intermediaries
      • Payment card
      • Virtual card
    • Deliveries
      • Collection in person
      • Postal delivery
      • Private posts
      • Delivery by courier
      • Delivery by seller
    • Legal environment
      • Provision of service
      • Returns
      • Actual observance of law
      • On-line sales of pharmaceuticals
      • Taxes
  4. Market value and segmentation

    • Internet auctions
      • Sectors of sales by e-stores
      • Household appliances, electronic and photographic equipment
      • Computers and computer parts
      • Books, CDs and multimedia
      • Clothes and footwear
      • Drugs and dietary supplements
      • Cosmetics
      • Food
      • Customer acquisition channels
  5. Profiles of selected e-stores

    • Stores offering household appliances and electronic and photographic equipment
      • Hoopla.pl
      • Agito.pl
      • Max24.pl
      • Mega Media
    • Computer shops
      • Komputronik
      • Sirius
    • Bookstores
      • Merlin.pl
      • Empik.com
    • Clothing stores
      • Quelle
      • Bon Prix
      • Artman
    • Pharmacies
      • Dom Zdrowia
      • Cefarm24.pl
    • Grocery stores
      • Hipernet24.pl (E.Leclerc)
      • Piotr i Pawel
      • Bomi
      • ToTu
      • Frisco.pl
    • Other
      • Oponeo.pl
    • Militaria.pl
  6. List of graphs

  7. List of tables

  8. About PMR

  9. Contact PMR

List of graphs

  1. Households with internet access in Poland (%), 2002-2009
  2. Active e-shoppers in Poland (% of population aged 16-74), 2004-2006
  3. E-shoppers in Poland, by place of residence (% of population aged 16-74), 2006
  4. E-shoppers in Poland, by age (%), 2006
  5. Value of on-line retail in Poland (PLN m) 2001-2009
  6. Sales of e-stores in Poland, by sector (%), 2006
  7. Households with access to the internet (%) in selected European countries, 2005-2006
  8. Households with internet access in Poland (%), 2006-2009
  9. Internet access and use in Poland (% of households), 2006
  10. Active e-shoppers in selected European countries (% of population aged 16-74), 2005-2006
  11. Use of on-line retail services in selected countries of Central and Eastern Europe (% of respondents), 2007
  12. E-consumers in Poland, by place of residence (% of population aged 16-74), 2005-2006
  13. Internet users in Poland, by age (%), 2006
  14. On-line shoppers in Poland, by age (%), 2005-2006
  15. Men and women buying on-line in Poland (%), 2006
  16. Consumers buying on-line in Poland, by sex (%), 2005-2006
  17. E-consumers by net monthly income (%), 2005-2006
  18. Average annual spending on on-line shopping by households in Poland (PLN), 2006-2009
  19. Average annual spending on on-line shopping in Poland (PLN), 2006
  20. Annual spending on shopping at on-line stores in Poland (% of e-consumers), 2006
  21. Most popular goods bought on-line in Poland (% of respondents), 2006
  22. Use of e-payment services in Poland (% of on-line buyers), 2002-2006
  23. Payment methods offered by internet stores (% of e-stores), 2006
  24. Number of payment cards in Poland (million), Q1 2000-Q1 2007
  25. Problems experienced at on-line shopping (% of e-consumers), 2005-2006
  26. Value of on-line sales in Poland (PLN m) 2001-2009
  27. Share of on-line retail in Poland (e-stores and auction platforms) in total retail (%), 2003-2007
  28. Number of transactions at Poland’s largest internet auction websites, 2006
  29. Share of auctions and individual e-stores in the Polish on-line market (%), 2005-2007
  30. Net monthly revenues of e-stores in Poland (% of respondents), December 2006
  31. Pureplays vs. clicks and mortar in Poland (%), 2004-2006
  32. Business history of e-stores in Poland (years), 2004-2006
  33. Sales of e-stores in Poland, by sector (%), 2006
  34. Sales revenues of the largest e-stores in the segment of household appliances and electronic and photographic equipment (PLN m) in Poland, 2006 i 2007
  35. Selected on-line bookstores in Poland, by product range, August 2007
  36. Subjects of books bought on-line in Poland (%), 2006
  37. Use of other www pages to boost sales of e-stores (% of e-stores), 2006
  38. Most popular price comparison websites in Poland (real users), April 2007
  39. Sales revenue of Komputronik (PLN m), 2004-2008
  40. Sales value of Merlin (PLN m), 2004-2008
  41. Sales revenue of Empik.com (PLN m), 2006 and 2007
  42. Financial performance of Oponeo.pl (PLN m), 2004-2006

List of tables

  1. Banks offering pay-per-link transfers in Poland, Q1 2007
  2. Factors boosting on-line sales in Poland, 2007
  3. Banks offering pay-per-link transfers in Poland, Q1 2007
  4. Virtual cards issued in Poland, 2007
  5. Courier comapnies operating in Poland, 2007
  6. Timeframes for returning products ordered via the internet, 2007
  7. Stores offering digital music in Poland, 2007
  8. On-line stores with FMCG and food products in Poland, 2007
  9. E-shopping malls of web portals, August 2007
  10. E-shopping malls of banks in Poland, 2007
  11. Current and planned number of Komputronik stores, Q1 2007, 2007 and 2008
  12. Products offered by Merlin.pl, August 2007
Retail on-line in Poland 2007
Development forecasts for 2007-2009

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